Application & Payment FAQ

All families in the district are asked to complete the school meal eligibility form, regardless of income or eligibility. 

 

Do I need to fill out this form if I received free/reduced meals last year?

Yes, all families are asked to fill out this form every year.

 

I have a student in my household that does not go to a Minneapolis public school, do I include them on the application?

Yes, include all students currently enrolled in the Minneapolis Public Schools district on the top portion of the application where it asks for student information. On the bottom half of the application it asks for household members. Here you will add the information of the person who is filling out the forms along with any spouses, cousins, sister, brothers, aunts, uncles, boyfriends, girlfriends, nephews, nieces, longtime friends, infants - anybody that lives in the house. Their information is included in the household members portion of the application – even if they do not receive any income. 

 

When visiting schoolcafe.com select "Register". Parents will be prompted to create an account that includes a username and a password. They will then be able to select the eligibility tabs in order to complete the application.

 

PAYMENTS

schoolcafe.com

 

What happened to the money in the PayPams accounts?

All Account Balances were transferred to the new system.

 

Once registration is complete parents will be able to view their students previous account balances as well as add funds. Parents can use their registration information from schoolmealapp.com to log into schoolcafe.com. All of their student’s information from schoolmealapp.com will be on the schoolcafe.com website. Parents will not be able to login in to school café with their Pay Pams account information. Parents can also register directly with schoolcafe.com though many parents have experienced issues if they had not already registered with schoolmealapp.com. Parents should register as a parent. They will then be prompted to add a student at which point they will need to input their students ID number. Parents can add multiple students to the account. From there they will be able to view account balances and manage the funds in the account.

 

Did my students PIN number change?

Many students received new Pin numbers with the new system. Pin numbers were sent in the mailing from the Nutrition Center along with student ID numbers.

How do I request a refund or balance transfer?

All refund or balance transfer requests may be directed to MPS Culinary and Wellness Services office at 612-668-2820 or email hashep.seka@mpls.k12.mn.us.

 

What happens to an account balance at the end of the school year?

Balances remaining in a student’s account at the end of the school year will carry over to the following school year. If the student moves to a new building, the balance will transfer along with that student.

 

What if a Student is graduating or leaving the District?

Parents/guardians may request a refund or balance transfer. Requests may be directed to MPS Culinary and Wellness Services office 612-668-2820 or email hashep.seka@mpls.k12.mn.us.

 

What if the account has a negative balance at the end of the school year?

Payments for negative meal accounts need to be received by June 26, 2017. Online payments will close on Monday, June 26, 2017. Food & Nutrition SchoolCafe will reopen again on Tuesday, August 1, 2017.

 

We strongly encourage parents to check balances before school starts to ensure that there is enough money in their student's account.

 

MPS STAFF

MPS staff can register with schoolcafe.com as a parent. Staff will need to add themselves as a student by then entering their Staff ID number. 

 

If there are any issues parents can contact Hashep at hashep.seka@mpls.k12.mn.us.